ISSUE
Product Level Reporting

SOLUTION
Perfect Item Master

StarTech.com’s approach to managing Country of Origin data enabled tariff compliance without massive disruptions.

Managing product data and attributes is easy in packchain.

Justin HemmDirector of Operations

CASE STUDY

Startech.com sells 80,000 products to IT professionals. The company struggled with managing product dimension and attribute data inside Microsoft Dynamics. This made seemingly simple product level reporting very difficult.

Over a 90-day period, we worked with Startech.com to capture and store 80,000 product dimensions and attributes. These product attributes ranged from eaches and cases, to whether the product was stackable and its Country of Origin.

At the end of this process, Startech.com had built a Perfect Item Master inside packchain. And packchain seamlessly connected to Microsoft Dynamics, which made product level reporting easy.

Easy product level reporting became necessary for tariff compliance. When global tariff talks ramped up, a Country of Origin report for 80,000 products was generated in minutes. This capability sidestepped massive costs related to manual data collection and related error management.

Single Source of Truth

80,000

Products with accurate dimensions and attributes

Time Savings

160

Estimated labor hours saved to produce one-off report